01 - For inbound calls
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SPW PT | RX ON FILES | PTB ID AND INS CARD | ATC $0.00
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SPW PT | RX ON FILES | PTB ID AND INS CARD | ATC UNABLE TO PROVIDE
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SPW PT | RX & AUTH ON FILES| PTB ID AND INS CARD | ATC $0.00
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SPW PT | RX & AUTH ON FILES| PTB ID AND INS CARD | ATC UNABLE TO PROVIDE
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SPW PT | PT HAS THE RX | PTB RX,ID AND INS CARD | ATC $0.00
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SPW PT | PT HAS THE RX | PTB RX,ID AND INS CARD | ATC UNABLE TO PROVIDE
When the auth is need
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SPW PT | RX ON FILES | AUTH IS NEED | PTB ID AND INS CARD | ATC $0.00
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SPW PT | RX ON FILES | AUTH IS NEED | PTB ID AND INS CARD | ATC UNABLE TO PROVIDE
02 - For OTS
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SPW PT | RX ON FILES | PTB ID AND INS CARD | ATC $0.00
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SPW PT | RX & AUTH ON FILES | PTB ID AND INS CARD | ATC UNABLE TO PROVIDE
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CALLED PT | NOT ANSWER | LVM.
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CALLED PT | NOT ANSWER | VM IS NOT SET-UP/FULL.
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CALLED PT | PT WILL CB LATER.
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CALLED PT | ATM > NUMBER IS OUT OF SERVICE.
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CALLED PT | NUMBER IS WRONG.
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CALLED PT | OUTDIAL FAIL.
03 - For Screening Mamograms
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SPW PT | LAST MA: | RX NOT NEED FOR MA | PTB ID AND INS CARD | ATC $0.00
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SPW PT | LAST MA: | RX ON FILES | PTB ID AND INS CARD | ATC $0.00
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SPW PT | LAST MA: | RX ON FILES | PTB ID AND INS CARD | ATC UNABLE TO PROVIDE
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SPW PT | LAST MA: | RX NOT NEED FOR MA | PTB ID AND INS CARD | ATC UNABLE TO PROVIDE
04 - Mammogram Birads
BIRAD 0 = MA TOMO DIAGNOSTIC + BREAST US (CALLBACK) ///MA TOMO DIAGNOSTIC (CALLBACK) //// US BREAST BILAT
BIRAD 1 = MA TOMO SCREENING BILAT
BIRAD 2 = MA TOMO SCREENING BILAT
BIRAD 3 = MA TOMO DIAGNOSTIC + US BREAST BILAT (HOLD CODE) /// US BREAST BILAT
05 - Insurance msg pre-pro
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PLEASE VERIFY THE INSURANCE ERROR, UNABLE TO PROVIDE ATC.
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UNABLE TO PROVIDE ATC > INACTIVE INSURANCE CARD > PLEASE VERIFY THE INS ERROR.
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UNABLE TO PROVIDE ATC EVEN AFTER CONFIRMING MEMBER ID. PLEASE VERIFY AND SELECT THE CORRECT CARRIER
06 - CT Abdomen & Pelvis Dx
CT RENAL STONE WO /// CT UROGRAM W/WO
Hematurria: Blood in the urine.
Hydronephrosis: Swelling of the kidneys due to a blockage in the urinary tract.
Urinary Tract Infection (UTI): Infection of the urinary tract.
Kidney Stones: Hard deposits that form in the kidneys or urinary tract.
Nephrolithiasis: Another term for kidney stones.
Proteinuria: Protein in the urine.
Rencal Calculi: which is another term for kidney stones.
Renal Colic: Severe pain in the back or side caused by kidney stones.
Renal Cyst: A fluid-filled sac in the kidney.
Renal Nodule: A small mass or growth in the kidney.
Urinary Retention: Inability to completely empty the bladder.
Ureter/Calcus Stones: Stones that form in the ureters, the tubes that connect the kidneys to the bladder.
Ureterocele: A sac-like protrusion of the ureter into the bladder.
